Terms & Conditions

Our service agreements and business terms.

Last updated: January 26, 2026

Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Nimble Giant ("Company," "we," "our," or "us") regarding your use of our services and website.

By engaging our services, accessing our website, or entering into a service agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Services Overview

Nimble Giant provides digital strategy, user experience design, web development, brand identity, and related creative services ("Services"). Specific project details, deliverables, timelines, and compensation are outlined in individual project agreements.

Service Categories

  • Digital Strategy: User research, competitive analysis, digital roadmapping, and strategic consulting
  • UX/UI Design: User experience design, interface design, prototyping, and design systems
  • Web Development: Custom web applications, e-commerce solutions, and content management systems
  • Brand & Identity: Brand strategy, visual identity, and marketing materials
  • Consulting: Strategic guidance and ongoing support services

Client Responsibilities

To ensure successful project completion, clients agree to:

  • Provide Information: Supply accurate, complete information and materials needed for project completion
  • Timely Communication: Respond to requests for feedback, approvals, and decisions within agreed timeframes
  • Content Provision: Provide all necessary content, images, and materials in appropriate formats
  • Access and Credentials: Grant necessary access to systems, accounts, and platforms as required
  • Decision Authority: Ensure designated contacts have authority to make project decisions
  • Compliance: Ensure all provided materials comply with applicable laws and regulations

Payment Terms

Pricing and Invoicing

  • Project Pricing: Fixed-price or hourly billing as specified in project agreements
  • Retainer Services: Monthly recurring billing for ongoing strategic partnerships
  • Payment Schedule: Typically 50% deposit with remainder due upon completion
  • Payment Terms: Net 15 days from invoice date
  • Late Payments: 1.5% monthly service charge on overdue amounts

Intellectual Property

Work Product

  • Final Deliverables: Upon full payment, clients receive ownership of agreed-upon final deliverables
  • Design Elements: Custom designs created specifically for your project become your property
  • Development Code: Custom code written for your project is transferred upon payment
  • Third-Party Assets: Licenses for third-party materials (fonts, stock images, etc.) are client responsibility

Company-Retained Rights

  • Methodology, processes, and general knowledge remain our property
  • Right to use completed work for portfolio and marketing purposes
  • Pre-existing tools, frameworks, and intellectual property remain our property

Limitation of Liability

Our total liability for any claim arising from our services shall not exceed the total amount paid for the specific project in question. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Third-party claims or damages
  • Issues arising from client-provided materials or instructions

Governing Law

These terms are governed by Michigan state law. Any legal proceedings shall take place in Grand Rapids, Michigan courts.

Contact Information

Questions about these Terms should be directed to:

Email: legal@nimblegiant.co

Business Email: hello@nimblegiant.co

Address: Nimble Giant, Grand Rapids, Michigan, United States